PAWTUCKET, R.I. – To help group travel planners keep track of the mountains of paperwork involved in a group trip, Collette Vacations has launched an interactive online tool called the Gateway. The site assesses and organizes tour information, bookings, passenger communications, marketing materials and other relevant information for a Collette tour.
“Collette Vacations has introduced the Gateway to provide a virtual assistant to group travel professionals, giving them extra time to focus on the personal service they and their customers enjoy,” said Dan Sullivan, president and CEO of Collette Vacations. “The Gateway helps to manage all bookings with ease. Travel professionals will see their latest group status and what their passengers have purchased.”
Once a group planner has booked a tour with Collette, a simple account registration gives them access to the Gateway’s various features, including My Tours, which gives trip details. The planner can also access other booking details like the reservation summary, flight itinerary, customer activities, passenger communications and marketing tools.
Other benefits include a professional profile, news on Colette’s latest travel offers, product videos and Dream Destinations, a feature that displays the countries passengers are most interested in traveling to on an interactive map.
Collette is offering a series of free online training sessions on January 23, February 6, February 20, March 6 and March 20.