Taking group trips can be amazing. But organizing, marketing, selling and collecting payments? Not so much. If you're like most tourism professionals, you got into the business because you love travel and you love people. Days on the road with a group of your friends...
Travel Thoughts
We asked our staff, "What's your dream road trip through the United States?" Find out which trips want to make them hop in the car and go in this month's Staff Sound-Off. Honestly, I'm not much of a road tripper, but if I had to choose one, it would probably be...
When you travel to the developing world, it's not the poverty that takes you by surprise. It's the wealth. I was about 13 years old the first time I left the United States, visiting a village in southern Mexico with my dad and a group of other students and chaperones....
We asked our staff, "What's a meaningful personal interaction you have had with locals while traveling?" Find out which personal experiences have made an impression on them. Many years ago, I was traveling in Jordan with a small group of journalists. We were walking...
I just returned from our annual Select Traveler Conference in Louisville, Kentucky, and I'm always inspired by the vast array of travel that comes up in conversation there. It is an exhilarating way to kick off our year. Thanks to the great work of our moderators, we...
The first time I walked through the West Baden Springs Hotel, it was in ruins. The second time, it was a masterpiece. When it opened in 1902, the West Baden Springs Hotel was the pride of French Lick, a tiny town in southern Indiana. Dignitaries from around the...
Is the travel industry sitting on a largely untapped mental health remedy? Patrick Marsden thinks so. Marsden, a sales director for global promotional products company MaCher, is a millennial. And he is concerned about the emerging mental health crisis he sees among...
"Life change happens in circles." My pastor loves this saying. He's all about the business of changing lives, and he believes that happens more effectively in someone's home on a weeknight than in the church sanctuary on a Sunday. At church, we sit in rows looking at...
We asked our staff, "What's your go-to dessert when celebrating something special?" Find out what sweets they love to celebrate with. Well, it's not chocolate. For 35 years of marriage, I've taken grief about all my fruit desserts, but so be it. I'm a sucker for...
Are you wasting people's time? Lost time is a fundamental part of travel, and many of us are accustomed to delays resulting from weather, mechanical failures, flight issues and other misfortunes on the road. And although they're frustrating, delays aren't often...
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