SALEM, Ohio — As the COVID-19 vaccine rollout continues and the return of travel is on the horizon, Collette has taken a moment and reflected on the past year.
The travel industry, along with most group travel activities, was devastated by the pandemic. With the cancellations of the majority of tours, many travelers were left with no choice but to take a future travel voucher. However, Collette empowered guests to make the best decision for themselves, with full refunds of more than $135 million.
“We work hard to earn your trust, and we will always work hard to keep it,” said Jaclyn Leibl-Cote, president of Collette. She said readers can learn more about the company’s customer service through the pandemic at collette.com/travelingwell.
Slowly but surely, the world is opening up, and travel is coming back in a big way. We’ve already seen Iceland and Greece open their borders, with many other countries soon to follow. This year and next are going to be big for returning to travel.
“We’re not going to let anything stop us from showing travelers incredible experiences across the world,” Leibl-Cote said.
At Collette, travel is back, and the company is letting everyone know which tours are set to depart in 2021. You can find them listed at gocollette.com. For all tours and departures, Collette remains committed to monitoring all public health advisories and applicable travel restrictions, then deciding to either operate or cancel specific tour dates up to 30-45 days before departure.
“We can’t wait to get back out into the world with you, and all of us here at Collette hope to see you soon to plan your group’s trip of a lifetime and make your job of fulfilling travel dreams a little easier,” Leibl-Cote said.
Call your local Collette representative or 800-222-5679 to learn more about the Collette difference, or email jedwards@collette.com.
